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  • How long does shipping take?
    Shipping times depend on your location and the size of the order. Typically, it takes between 10-15 business days for international shipping. We will provide you with tracking information once the order is shipped.
  • Which countries do you export to?
    We export to a variety of countries, including the USA, Canada, Australia, Indonesia, Japan, the UK, Germany, UAE, and others. Our products meet international standards and are loved worldwide.
  • How do you ensure the quality of your products?
    Quality is at the core of our business. We follow stringent quality control measures from raw materials to the finished product. Each item is inspected thoroughly before shipping.
  • Can I place a custom order with specific designs or specifications?
    Yes, we offer customized solutions based on your specifications, whether it's fabric type, design, or packaging. Feel free to share your requirements with us!
  • What products do you export?
    We specialize in exporting high-quality garments, including T-shirts, Polo T-shirts, oversized T-shirts, hoodies, sweatshirts, bedsheets, and terry towels, all made with Indian excellence.
  • What are your shipping terms (FOB, CIF, etc.)?
    We offer various shipping terms such as FOB (Free on Board), CIF (Cost, Insurance, and Freight), and EXW (Ex Works), depending on the customer's requirements.
  • Can I request product samples before placing a bulk order?
    Yes, we offer samples for your review. Please reach out to our team for more information on how to order a sample.
  • What payment methods do you accept?
    We accept various payment methods, including wire transfers (TT), Letter of Credit (LC), and PayPal. Please contact our sales team to discuss the best option for you.
  • What is your return or refund policy?
    We stand by the quality of our products. In the rare event of a defect or issue, please contact us within 7 days of receiving the shipment. We’ll work with you to resolve the issue as quickly as possible.
  • Do you handle the customs clearance for international shipments?
    We assist with all documentation and shipping logistics, but the buyer is responsible for handling customs clearance and duties in their country.
  • What are the shipping options for international orders?
    For international orders, we offer standard and expedited shipping options. Standard shipping usually takes 7-14 business days, while expedited shipping delivers within 3-5 business days.
  • What is your minimum order quantity (MOQ)?
    Our MOQ varies depending on the product category. Typically, we require a minimum order of 100 units for garments. Please contact us for specific details on your product needs.
  • Do you offer custom branding and private labeling?
    Yes, we offer custom branding and private labeling options for bulk orders. You can choose to have your brand's logo and designs on the products you order from us.
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